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Noah Gans, Wharton School of the University of Pennsylvania | UCL...
www.mgmt.ucl.ac.uk
Accounting for arrival-rate uncertainty in call-center scheduling This study develops and tests an integrated forecasting and stochastic programming approach...
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Herbert W Ristock, 63, Walnut Creek, US, Via Loma
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Network Profiles
LinkedIn: Herbert Ristock | Berufsprofil
Herbert Ristocks berufliches Profil anzeigen LinkedIn ist das weltweit größte berufliche Netzwerk, das Fach- und Führungskräften wie Herbert Ristock dabei hilft ...
LinkedIn: Herbert Ristock | Faglig profil
Se Herbert Ristocks professionel profil på LinkedIn. LinkedIn er verdens største erhvervsnetværk, der hjælper fagfolk som Herbert Ristock med at finde interne ...
Business Profiles
patentbuddy: Herbert Ristock
GENESYS TELECOMMUNICATIONS LABORATORIES, INC., Walnut Creek, CA, US
patentbuddy: Herbert W A Ristock
GENESYS TELECOMMUNICATIONS LABORATORIES, INC., Walnut Creek, CA, US
Private Homepages
Modeling and simulation of a pacing engine for proactive campaigns in...
www.sciweavers.org
Modeling and simulation of a pacing engine for proactive campaigns in contact center environment
IADIS Portal - IADIS Digital Library
www.iadisportal.org
Title: COMPREHENSIVE XML FOR CONTACT CENTER. Author(s):, Nikolay Anisimov , Brian Galvin , Herbert Ristock. ISBN: Editors: Pedro Isaías, Miguel Baptista Nunes and Inmaculada J. Martínez. Year: Edition: V II, 2. Keywords: Call center, contact center application, VoiceXML, Call Control XML, ...
Books & Literature
Design for Reliability: Information and Computer-Based Systems - Eric...
books.google.de
System reliability, availability and robustness are often not well understood by system architects, engineers and developers. They often don't understand what...
Service Quality of Cloud-Based Applications - Eric Bauer, Randee...
books.google.de
Iraj Saniee, Katherine Guo, Indra Widjaja, Davide Cherubini, and Karsten Oberle offered keen and substantial insights. Theauthorsgratefullyacknowledgetheexternal reviewers who took time to providethroughreviewandthoughtfulfeedbackthat materially improved this book: Tim Coote, Steve Woodward, Herbert Ristock, Kim ...
Related Documents
Federated Access - Ristock, Herbert Willi Artur
www.freepatentsonline.com
A federation system operating in a first enterprise includes a configuration server and a database for creating and storing federation configuration data and a...
CiteSeerX — ANALYSIS OF THE USAGE STATISTICS OF ROBOTS EXCLUSION...
citeseerx.ist.psu.edu
ANALYSIS OF THE USAGE STATISTICS OF ROBOTS EXCLUSION STANDARD ... (a Short Version and Joaquim Reis and Nikolay Anisimov and Brian Galvin and Herbert Ristock …
Book An Xml Based Framework For Rapid Flaredown Talk
talk.flaredown.com
framework for contact center applications nikolay anisimov, brian galvin, herbert ristock genesys telecommunication laboratories (an ...an xml-based e-learning service management framework - full-text (pdf) | the aim of this paper is proposing a flexible and component-oriented xml-based e-learning services management ...
Miscellaneous
Herbert Ristock | LinkedIn
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View Herbert Ristock’s professional profile on LinkedIn. LinkedIn is the world's largest business network, helping professionals like Herbert Ristock discover ...
US B2 - System and methods for scheduling and optimizing...
patents.google.com
A method for providing inbound call reservations to a communication center has steps for monitoring service access points into the communication center...
Engineering Days 2016: Log In
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Check out the schedule for Engineering Days 2016
Herbert Ristock | Eye Center Of St Augustine | Email Senior Director...
www.joesdata.com
Email, phone number & executive profile for Herbert Ristock, Senior Director Development of Eye Center Of St Augustine at Daly City, CA
[PDF] Modeling and simulation of a pacing engine for proactive...
www.semanticscholar.org
The most common model of a proactive telephone contact campaign is described, several methods of its pacing algorithm are suggested and simulation results are...
Parametric Forecasting and Stochastic Programming Models for...
www.growkudos.com
Parametric Forecasting and Stochastic Programming Models for Call-Center Workforce Scheduling. Noah Gans, Haipeng Shen, Yong-Pin Zhou, Nikolay Korolev, Alan McCord, Herbert Ristock. Manufacturing & Service Operations Management, October 2015, INFORMS; DOI: msom The author haven't ...
Seminars
scal.business.rutgers.edu
Personal Website, Bio. Presentation Date: 23 Sept Location : Rm.1102A-EBR,1WP,Video Conferencing provided at 100rock Rm Title: Accounting for Arrival-Rate Uncertainty in Call-Center Scheduling Authors: Noah Gans, Haipeng Shen, Yong-Pin Zhou, Nikolay Korolev, Alan McCord, Herbert Ristock. Abstract.
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